Emerging Approaches to Getting Better Customer & Brand Insight from Online Data
Powerpoint presentation from Econsultancy CEO Ashley Friedlein from keynote presentation given at WebTrends Engage conference in London October 2009.
37-slide presentation looks at emerging approaches to getting better customer and brand insight from online data.
Covers tools, techniques and approaches to:Â Market & Customer Insight from online date sources;Â Measuring influence online;Â Measuring brand online



