Welcome to SeeRM

Important Announcement

It is with pleasure that we must announce that from June 2014 Russell Moore has taken up the position of Managing Director with respected advertising agency Levy McCallum in Belfast and that, as a consequence, SeeRM will effectively cease trading for the forseeable future.

SeeRM was established to provide the Northern Ireland marketplace with a new Digital Relationship Marketing & Social CRM agency service and it is no coincidence that these ideas and services were instrumental in the offer being made for Russell to join Levy McCAllum. We are delighted and honoured to have been given this opportunity to join one of the UK's most creative and forward-thinking advertising agencies and look forward to being able to continue to provide Relationship Marketing consultancy and delivery services even more effectively now as a part of the larger company's much wider offering.

We would like to extend a special word of thanks to all of our clients and supporters and look forward to continuing our relationship with you in the future. In the meantime, we will leave this website up online as a resource for anyone interested in finding out about CRM and Relationship Marketing so please continue to read through our content if you find it helpful.

For further information on Levy McCAllum please go to www.levymccallum.co.uk or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.


SeeRM is the first specialist digital relationship marketing and Social CRM consultancy in Belfast, Northern Ireland.

Relationship marketing is a business management process in which an organisation works in partnership with its customers to deliver what those markets really want; developing customer loyalty, trust, advocacy, increased profitability and mutual success.

Social CRM is a developing concept that uses the power of the Web 2.0 toolset  - forums, blogs, Twitter, Facebook, LinkedIn etc - to build and develop those market relationships through ongoing managed conversations with your customers, investors, suppliers, distributors and your own employees etc.  

We hope you can use this website as an ongoing source of information and advice about Digital Relationship and Conversational Marketing and/or Social CRM. If you want to talk to us at any time about how we might be able to help your organisation, please email  This email address is being protected from spambots. You need JavaScript enabled to view it. or Tweet @SeeRM and we'll come running...

We look forward to talking to you.